jilive Terms & Conditions

1 Definitions

For the purposes of these Terms, the following definitions apply:

• "Platform" refers to the jilive website accessible at jilive.cam and all associated services, applications, and features.
• "Account" refers to the registered player account created by a User on the jilive Platform.
• "Balance" refers to real-money funds deposited by the Player and held within the Player's jilive Account.
• "Bonus Funds" refers to promotional credits awarded to a Player subject to specific wagering and redemption conditions.
• "Services" refers to all online casino games, sports betting, live dealer games, bingo, and ancillary services provided through the Platform.
• "PAGCOR" refers to the Philippine Amusement and Gaming Corporation, the regulatory authority under whose framework jilive operates.
• "KYC" refers to Know Your Customer verification procedures required under applicable anti-money laundering and player protection regulations.

2 Acceptance of Terms

By creating an Account on jilive, clicking "I Agree" on any registration form, making a deposit, or otherwise using any jilive Service, you represent and warrant that: (a) you have read and understood these Terms; (b) you are of legal gambling age in your jurisdiction and meet the eligibility criteria set out in Section 3; (c) you are acting on your own behalf and not on behalf of any third party; and (d) you are not subject to any court order or self-exclusion program that would prohibit your participation in online gaming.

3 Eligibility

To register and use jilive, you must meet all of the following requirements at all times during your use of the Platform:

• You must be at least 21 years of age. This requirement is mandated by the PAGCOR regulatory framework and is strictly enforced by jilive.
• You must be a resident or physically located in a jurisdiction where accessing and using online casino services is not prohibited by applicable law.
• You must not be a current employee, contractor, officer, director, or immediate family member of jilive or any affiliated entity.
• You must not be subject to a self-exclusion agreement with any gaming operator or regulatory body, including but not limited to PAGCOR's self-exclusion registry.
• You must not have a previously suspended or terminated jilive Account.

4 Account Registration

Each individual is permitted to maintain only one (1) jilive Account. The creation of multiple Accounts by the same individual — whether using different names, email addresses, IP addresses, devices, or payment methods — is strictly prohibited and constitutes grounds for immediate Account termination and forfeiture of any associated balances or Bonus Funds.

When registering, you are required to provide accurate, complete, and current information. You agree to maintain the accuracy of this information and to promptly notify jilive of any changes. jilive reserves the right to conduct identity verification (KYC) at any time, including at registration, upon withdrawal requests, and at any point during the lifecycle of your Account.

You are solely responsible for the security and confidentiality of your Account credentials, including your username and password. jilive will not be liable for any loss, damage, or unauthorized access resulting from your failure to safeguard your login information. You agree to notify jilive immediately at [email protected] if you become aware of any unauthorized use of your Account.

5 Deposits & Payments

jilive accepts deposits via GCash, Maya (PayMaya), BPI, BDO, UnionBank, Coins.ph, 7-Eleven, and USDT. Minimum and maximum deposit limits are displayed on the deposit page and are subject to change without prior notice. Deposits are generally credited to your Account Balance instantly upon successful payment confirmation.

All funds deposited into your jilive Account must originate from a payment method registered in your own name. Deposits made from third-party payment sources are prohibited. jilive reserves the right to request documentary evidence of the source of funds at any time, particularly where large deposits or unusual transaction patterns are observed.

jilive does not charge processing fees on deposits, though your payment provider (e.g., your bank or GCash account) may apply their own transaction charges. jilive is not responsible for fees charged by third-party payment processors.

6 Withdrawals

Withdrawals from your jilive Account are subject to: (a) successful completion of KYC verification; (b) satisfaction of any applicable wagering requirements on Bonus Funds; (c) minimum withdrawal thresholds as published on the withdrawal page; and (d) compliance with all applicable anti-money laundering (AML) regulations.

Withdrawals will be processed to the same payment method used for the most recent deposit, where technically possible. In cases where this is not possible, jilive may request an alternative verified payment method in the Player's name. Processing times vary by payment method but are generally completed within two (2) to twenty-four (24) business hours following approval.

jilive reserves the right to conduct enhanced due diligence on withdrawal requests that are unusually large, inconsistent with prior deposit patterns, or flagged by jilive's AML monitoring systems. Withdrawals subject to enhanced due diligence may be delayed while verification is completed. jilive will communicate any such delays to the Player via their registered email address.

7 Bonuses & Promotions

jilive offers a variety of bonuses, promotions, free spins, and reload offers to eligible Players. Each promotional offer is governed by specific terms that will be communicated at the time of the offer, including but not limited to: minimum deposit requirements, wagering requirements (also referred to as playthrough requirements), eligible games, maximum bet restrictions while using Bonus Funds, and expiry dates.

Bonus Funds cannot be withdrawn directly. They must first be converted to real-money funds by satisfying the applicable wagering requirements. Where a Player attempts to withdraw before meeting the wagering requirement, the Bonus Funds and any winnings derived from them will be forfeited.

• Only one (1) welcome bonus may be claimed per household, device, or IP address.
• Bonus abuse, including but not limited to: creating multiple Accounts to claim bonuses, wagering bonus funds only on low-risk game outcomes to satisfy requirements, or using automated tools to exploit promotions, will result in Account termination and forfeiture of all balances.
• jilive reserves the right to modify, suspend, or terminate any promotional offer at any time without prior notice.
• In the event of any dispute regarding a bonus, jilive's decision shall be final.

8 Game Rules & Fair Play

All casino games available on the jilive Platform operate using certified Random Number Generator (RNG) software that has been independently tested for fairness and randomness. Live dealer games utilize physical dealing and drawing equipment under monitored studio conditions. jilive does not interfere with game outcomes, and no jilive employee or affiliate is permitted to access or manipulate game outcome data.

In the event of a technical malfunction or interruption during game play, jilive's system logs shall be the definitive reference for determining game outcomes, wagers placed, and winnings due. Where a game round cannot be satisfactorily reconstructed from system logs, jilive reserves the right to void the affected round and return the wagered amount to the Player's Account Balance.

jilive reserves the right to void any bet or transaction it reasonably suspects was placed using information not publicly available, or through collusion between Players or with any third party, including but not limited to casino staff.

9 Prohibited Conduct

The following conduct is strictly prohibited on the jilive Platform. Engaging in any of the following may result in immediate Account suspension, permanent termination, forfeiture of all Account balances, and reporting to PAGCOR or relevant law enforcement authorities:

• Creating or operating more than one (1) Account on the Platform.
• Providing false, misleading, or fraudulent identity information during registration or KYC.
• Using another person's identity, payment method, or Account credentials.
• Using automated software, bots, scripts, or artificial intelligence tools to interact with the Platform or gain an unfair advantage in any game.
• Colluding with other Players in any game, including live dealer games.
• Using the Platform for any activity that constitutes, facilitates, or is associated with money laundering, terrorist financing, or other financial crimes.
• Exploiting software bugs, errors, or vulnerabilities. Any Player who discovers a bug or vulnerability is obligated to report it immediately to jilive support and must not exploit it for financial gain.
• Attempting to reverse-engineer, decompile, or otherwise interfere with the Platform's software or infrastructure.
• Engaging in abusive, threatening, racist, or otherwise harmful conduct toward jilive staff or other Players.

10 Intellectual Property

All content on the jilive Platform, including but not limited to logos, trademarks, game graphics, software code, user interface designs, text, and promotional materials, is the intellectual property of jilive or its licensed content partners. You are granted a limited, non-exclusive, non-transferable, revocable license to access and use the Platform solely for personal entertainment purposes in accordance with these Terms.

You may not reproduce, copy, distribute, publish, transmit, modify, adapt, create derivative works from, or otherwise exploit any part of the jilive Platform or its content for any commercial purpose without the prior written consent of jilive.

11 Limitation of Liability

To the fullest extent permitted by applicable law, jilive shall not be liable for: (a) any indirect, incidental, special, consequential, or punitive damages arising from your use of or inability to use the Platform; (b) any loss of profits, revenue, data, or goodwill; (c) unauthorized access to or alteration of your Account data by third parties; or (d) any conduct or content of third-party payment processors, game providers, or other third-party service providers.

The jilive Platform is provided on an "as is" and "as available" basis. jilive makes no warranties, express or implied, regarding the uninterrupted availability, accuracy, or fitness for a particular purpose of any Service. Scheduled and unscheduled maintenance may affect Platform availability from time to time.

Nothing in these Terms limits or excludes jilive's liability for fraud, gross negligence, or any other liability that cannot be excluded by applicable Philippine law.

12 Privacy & Data Protection

jilive collects, processes, and stores personal data in accordance with its Privacy Policy, which is incorporated by reference into these Terms. By using the Platform, you consent to the collection and use of your personal data as described in the Privacy Policy. The Privacy Policy is accessible at jilive.cam/privacy-policy.

jilive may share your personal data with regulatory authorities, including PAGCOR, where required by law, regulation, or a valid legal order. jilive may also share data with licensed third-party KYC, payment processing, and fraud prevention providers for the purpose of fulfilling its regulatory obligations and protecting the integrity of the Platform.

13 Responsible Gaming

jilive is committed to the promotion of responsible gaming and the prevention of problem gambling. jilive provides the following tools, which Players may activate at any time by contacting jilive support or through their Account settings:

• Deposit Limits: Set daily, weekly, or monthly deposit limits on your Account.
• Session Time Limits: Restrict the amount of time you spend on the Platform per session or per day.
• Loss Limits: Set a maximum loss threshold over a defined period.
• Cooling-Off Periods: Temporarily suspend your Account for a defined period of between 24 hours and 6 weeks.
• Self-Exclusion: Permanently or indefinitely exclude yourself from the Platform. Once activated, self-exclusion cannot be reversed until the minimum exclusion period has elapsed.

jilive reserves the right to impose responsible gaming restrictions on any Account where it has reasonable grounds to believe a Player is experiencing gambling-related harm, in accordance with PAGCOR guidelines. Gambling should be treated as entertainment. If you or someone you know may have a gambling problem, please contact a qualified professional for assistance.

14 Termination & Account Closure

You may close your jilive Account at any time by contacting jilive support. Upon account closure, any real-money Balance remaining in your Account (net of applicable Bonus Funds subject to incomplete wagering requirements) will be returned to you via your verified payment method, subject to standard KYC and AML verification.

jilive reserves the right to suspend or permanently terminate your Account at any time, with or without prior notice, for any reason, including but not limited to: breach of these Terms; fraudulent or suspicious activity; failure to pass KYC verification; or where required by a regulatory authority or court order. In the event of termination for cause, jilive reserves the right to withhold any Account Balance pending investigation.

15 Amendments to These Terms

jilive reserves the right to amend, modify, or update these Terms at any time. Material changes will be communicated to registered Players via the email address on file and/or through a prominent notice on the Platform. Continued use of the Platform following notification of changes constitutes your acceptance of the amended Terms.

It is your responsibility to review these Terms periodically. The "Last Updated" date at the top of this document reflects the most recent revision. If you do not agree to the amended Terms, you must cease using the Platform and close your Account.

16 Governing Law & Dispute Resolution

These Terms and any dispute arising out of or in connection with them shall be governed by and construed in accordance with the laws of the Republic of the Philippines, without regard to conflict of law principles.

In the event of a dispute between you and jilive, you agree to first attempt to resolve the dispute by contacting jilive support directly. jilive will endeavor to resolve all complaints fairly and promptly. If a dispute cannot be resolved through direct communication, it shall be submitted to the exclusive jurisdiction of the competent courts of the Philippines.

jilive operates under the PAGCOR regulatory framework. Where jilive's internal dispute resolution process does not result in a satisfactory outcome, Players may also file a complaint with PAGCOR in accordance with PAGCOR's published complaint procedures.

17 Contact Information

If you have any questions or concerns regarding these Terms & Conditions, or wish to submit a formal complaint, please contact the jilive support team through the following channels:

• Live Chat: Available 24/7 directly on the jilive Platform. Average response time: 3–5 minutes.
• Email: [email protected] — Responses within 24 hours.

When contacting jilive regarding a complaint or dispute, please include your registered username, Account ID (if known), a clear description of the issue, and any supporting evidence. This allows the jilive support team to investigate and respond as efficiently as possible.